List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions. |
1. | Plan policy and procedures consultancy project. | 1.1. | Nature of client organisation is determined and scope of organisational operations analysed to inform project planning. |
| 1.2. | Extent of consultancy services required, stakeholders to be involved, and fees and timelines for project are confirmed with client. |
| 1.3. | Processes and methodologies for providing consultancy on policies and procedures are explored, selected and negotiated with client and key stakeholders. |
| 1.4. | Project plan is prepared and negotiated with client and stakeholders. |
2. | Analyse and report on organisational operations. | 2.1. | Organisational policies are reviewed and opportunities for inclusion of enabling provisions for people with disabilities are noted. |
| 2.2. | Communication, information and consultation systems and materials are reviewed and alternative formats required by people with sensory and cognitive impairments are proposed. |
| 2.3. | Detailed options for amendments and additions to organisational policies that would enable increased participation of people with disabilities are formulated and documented. |
| 2.4. | Organisational human resources procedures are reviewed and opportunities for improvements in enabling provisions for people with disabilities are analysed and documented. |
| 2.5. | Organisational service delivery procedures are reviewed and opportunities for improvements in enabling provisions for people with disabilities are analysed and documented. |
| 2.6. | Detailed report on analysis of organisational operations is presented to client and key stakeholders and discussed, queries are addressed and actions on proposals negotiated. |
| 2.7. | Advice is provided to guide the organisation in preparing a DDA action plan, if required. |
3. | Contribute to organisational disability awareness. | 3.1. | Methodologies for raising organisational disability awareness are proposed, and impact on support for changes and improvements across all levels of the organisation is discussed. |
| 3.2. | Resources for developing organisational disability awareness are evaluated and recommended as required. |
| 3.3. | Support is provided to client for the implementation of strategies to raise organisational disability awareness. |
4. | Contribute to implementing and testing improved procedures. | 4.1. | Advice is provided to client on the implications for organisational policies of agreed changes. |
| 4.2. | Support is provided to client for the planning and implementation of changes to human resources procedures. |
| 4.3. | Support is provided to client for the planning and implementation of changes to service delivery procedures. |
| 4.4. | Advice is provided to client on the testing and evaluation of implemented changes and improvements. |
A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.
The person must develop and advise on the policies and procedures of two of the following different organisations to enable access for people with disabilities, ensuring that at least one of the organisations is large:
aged care organisation
private or public commercial enterprise, such as:
car parking provider
communication service provider
entertainment provider
facilities management company
hospitality, retail and tourism enterprise
educational institution
government agency, such as a public transport provider
health centre, hospital or medical practice
industrial designer
internet-based company or service provider
manufacturing company
non-government organisation
religious organisation.
For each of the above organisations, the person must:
develop a plan for providing consultancy services
analyse and report on organisational operations
develop and describe enhancements to procedures that will enable inclusive participation of people with disabilities
propose and contribute to disability awareness
assist in implementing and evaluating improved policies and procedures relating to access for people with disabilities.
A person demonstrating competency in this unit must demonstrate knowledge of:
access and use compliance requirements, including:
codes
guidelines
legislation
local authority policies
protocols
regulations
standards
accessibility requirements relating to equipment used by people with disabilities, such as:
assistance animals
audio frequency induction loops
braille and tactile signage
long white canes
TTY telephones
walking frames
wheelchairs
best practices in access and use, including measures that exceed compliance requirements
gaps and trends in, interrelation of, and conflict between compliance requirements
policy development processes, and legislative and regulatory frameworks relating to access to and use of the built environment
principles of access to and use of the built environment, including:
adaptable design
best practice solutions to access and use requirements
requirements of people with different disabilities, and the aids and solutions available, such as:
audio frequency induction loop systems to enhance communication for people with hearing impairment
passenger lifts for vertical access for people with mobility impairment
tactile ground surface indicators for vision orientation
scope of functions of the human body, including:
auditory and visual processing
cognitive functions
mobility
psychiatric conditions
types of disabilities and combinations of disabilities and related range of functional limitations, including:
auditory
cognitive
mobility
muscle wasting and weakness
psychiatric
vision.
The following must be present and available to learners during assessment activities:
equipment:
computer and software to access organisational data and prepare policies and procedures
physical conditions:
two different organisations, including one large organisation, requiring access consultancy services to advise on improvements to their organisational procedures with regard to access for people with disabilities
specifications:
documentation required to inform access consultancy services relating to projects specified in the performance evidence
applicable legislation, standards, codes and guidelines.
Timeframe:
in line with timeframe established in contractual arrangements.
Assessor requirements
As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.